Pets just see people

And just like pets, whatever your background or heritage, how you look or choose to express yourself, we will welcome you. Whether you’re visiting our stores or applying for one of our jobs, we aim to represent the diversity in the communities we operate in. We strive to break down barriers, attract and develop diverse talent and create a culture that allows everyone to be the best they can be whatever their race or ethnic background, sex, gender, gender identity, sexual orientation, disability, age, marital status or religious beliefs. At Pets at Home, you’ll feel welcome, supported, and can realise your full potential.

• Being a socially responsible business is at the heart of our approach

  Our purpose is to create a better world for pets and the people who love them and as part of this we are committed to creating rewarding, sustainable careers in pet care for everyone. People from diverse ethnic backgrounds are underrepresented among our colleagues and we have pledged to increase representation by 2028 through building closer community connections.

  Our colleagues benefit from targeted development opportunities including the Springboard programme for women and the ethnic future leaders programme run by Diversity in Retail.

  You can read our full sustainability report here.

• Your voice matters

  Our people have different backgrounds, beliefs, lifestyles, interests, personalities and working styles, and that’s how we like it. The different perspectives our colleagues bring with them help to drive our innovation, fuel our creativity, and ensure that we can connect with our local communities. This helps us to do the right thing and make a difference to society. We regularly host in-store fundraising events to support different local charities too.

  Our colleagues help shape our approach to diversity and inclusion. There’s plenty of opportunities to share your experiences and give feedback, and that’s what many of our store colleagues did when we recently toured our stores to ask ‘what matters to you most?’ when it comes to diversity and inclusion. 

  Colleagues regularly lead informal ‘lunch and learn’ sessions, on topics as varied as living with cancer, body image in men, experiences of race, and neurodiversity. These virtual sessions are an opportunity to share lived experience with others and for colleagues to ask questions to deepen understanding. They are recorded too so everyone can access, whatever their shift pattern or work commitments.

  In every role at every level, our people are encouraged to share their ideas and voice their opinions – to play their part in creating new solutions that our customers will love. What unites all of us is our shared passion for pets (some of us are pet owners; some of us aren’t) and our drive to make this the best pet care business in the world.

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