Store Manager - Full Time - 39 hours

Store Manager – Bristol Eastgate

Who are we?

We’re Pets at Home, a leading name in the UK’s pet care industry. If you’re passionate about pets, you’re probably familiar with our Pet Care Centres, Pets Grooming salons, and Vets for Pets practices across the UK. Our community-focused pet care stores are where local people help local pet owners give the best care to their pets.

What’s the role?

We’re looking for an experienced Store Manager to lead our team in Bristol Eastgate. Reporting to the Area Manager, you’ll take full responsibility for managing your store and driving its success. You will focus on maximising sales, meeting KPIs, and creating a highly engaged and high-performing team. You’ll lead from the front, with a hands-on approach, making the store a great place to work and shop.

Key responsibilities include:

• Managing the store’s daily operations, from stock control to customer service.
• Leading and motivating a team to exceed sales targets and deliver top-tier performance across all KPIs.
• Building a positive and fun work environment that inspires and engages your team.
• Ensuring the store meets all health and safety requirements.
• Providing excellent customer experiences, ensuring Pets at Home lives up to its reputation as the Best Pet Care Business in the World.

Who are we looking for?

• You’ll have at least 2 years of retail management experience, managing a team of 10 or more in a fast-paced environment.
• You’re passionate about retail and have a track record of achieving outstanding results.
• You’re flexible and able to work a 7-day shift pattern, including weekends and bank holidays.
• You’re a strong team player with excellent communication skills, able to engage and inspire your team.
• You’re excited to undertake 6 months of industry-leading training, covering everything from customer service and pet care to health & safety.

About our store

The Pets at Home store in Bristol Eastgate is strategically located near a variety of local amenities, providing a great working environment. Just a short distance away, the Eastgate Shopping Centre offers a range of shops, cafes, and restaurants, perfect for grabbing a quick lunch or enjoying a meal after work. For those who love the outdoors, nearby St. George Park features beautiful green spaces, playgrounds, and picturesque walking paths, ideal for a refreshing break. The vibrant city of Bristol is also just a short journey away, where you can explore an array of cultural attractions, including museums, galleries, and the famous Harbourside. With excellent transport links, including bus routes and access to the M4 and M5 motorways, commuting is convenient and straightforward. This blend of shopping, culture, and natural beauty makes Bristol Eastgate an exciting location for team members at Pets at Home to thrive.

Your Benefits

We believe in rewarding and recognising our store managers with a comprehensive benefits package, ensuring your mental, emotional, and financial well-being. Some of the benefits include:

• Annual bonus opportunities.
• 28 days paid leave (rising to 33 days after 2 years), including 8 bank holidays.
• Birthday day off – celebrate your special day on us!
• Life Assurance – 4x your annual salary.
• Company pension contribution of 4%.
• Colleague discount of 20% across Pets at Home, Pets Grooming, and Vets for Pets, plus 30% off our own brand products.

“Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”

Apply Now

Don’t miss out on the chance to join Pets at Home as a Store Manager in Bristol Eastgate. Apply now before the vacancy closes – we may close applications early due to the high volume we receive.

Click here to read our Values & Behaviours 

Click here for more details and other benefit