Assistant Store Manager - Full Time - 39 hours

Assistant Store Manager – Bristol Imperial

Who are we?

At Pets at Home, we’re passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.

What’s the role?

We’re on the lookout for an Assistant Store Manager to join our team in Bristol Imperial Reporting directly to the Store Manager, you’ll play a pivotal role in the retail management team, ensuring smooth daily operations and an exceptional shopping experience for our customers.

Your key responsibilities will include:

• Leading the team as Duty Manager in the absence of the Store or Deputy Manager.
• Driving sales performance and achieving key KPIs.
• Inspiring and motivating your team to create a fun, customer-focused environment.
• Managing recruitment, stock control, and pet care centre standards.
• Collaborating with the management team to deliver a seamless retail experience.

We’ll provide industry-leading training to equip you with the skills and knowledge to deliver exceptional service and care for both customers and their pets.

Who are we looking for?

We’re looking for someone with:

• At least 6 months of supervisory/management experience in a retail environment.
• A passion for retail and a track record of achieving great results.
• The flexibility to work a 7-day shift pattern, including weekends.
• Strong communication and leadership skills to engage and inspire your team.
• A willingness to complete 6 months of training covering customer service, health & safety, and pet care.

About our Pet Care Centre

The Pet Care Centre in Bristol Imperial Park is ideally located within a bustling retail area, providing colleagues with a convenient and enjoyable workplace. Situated within Imperial Retail Park, colleagues have easy access to a range of shops, cafes, and restaurants, perfect for lunch breaks or post-work shopping. The nearby Victoria Park offers green spaces and walking paths, providing a refreshing spot for relaxation or exercise. With Bristol’s vibrant city centre just a short drive away, there’s no shortage of cultural and entertainment options for after-hours enjoyment. Imperial Park also benefits from excellent transport links, including nearby bus routes and access to major roads like the A37, making commuting easy. This blend of retail convenience, outdoor spaces, and city access makes Bristol Imperial Park a dynamic and attractive location for colleagues at Pets at Home.

Benefits

We reward our management team with a comprehensive package designed to support your well-being, including:

• Annual bonus opportunities.
• 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
• Your birthday off to celebrate in style.
• Life assurance worth 4x your annual salary.
• A 4% company pension contribution.
• Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.

Click here to read our Values & Behaviours 

Click here for more details and other benefits

Join Us!

Pets just see people—they don’t discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself. Even if your skills don’t perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team.

Don’t wait—apply now! We may close the vacancy early due to high interest.